Toll-free numbers are an important part of any business’s customer service strategy. In Serbia, toll-free numbers are becoming increasingly popular as businesses seek to provide customers with convenient and cost-effective ways to contact them. In this article, we will discuss how toll-free numbers work in Serbia, the associated charges, and how businesses can get their own toll-free numbers.

How do toll-free numbers work in Serbia?

Toll-free numbers in Serbia are numbers that begin with the prefix 0800. These numbers are free to call from any landline or mobile phone in Serbia, regardless of the network provider. Calls to toll-free numbers are routed through the Serbian telecommunications network and are then connected to the business’s customer service line.

Are there any charges associated with calling toll-free numbers in Serbia?

No, calls to toll-free numbers in Serbia are free of charge for the caller. The business that owns the toll-free number is responsible for paying the associated costs.

Are toll-free numbers universally free from all networks in Serbia?

Yes, toll-free numbers in Serbia are universally free from all networks. Calls to toll-free numbers are free of charge regardless of the network provider.

How are toll-free calls billed for mobile users in Serbia?

Mobile users in Serbia are not billed for calls to toll-free numbers. Calls to toll-free numbers are free of charge regardless of the network provider.

Can toll-free numbers be accessed from Serbia?

Yes, toll-free numbers can be accessed from Serbia. Calls to toll-free numbers are free of charge regardless of the network provider.

How can businesses get toll-free numbers in Serbia?

Businesses in Serbia can get their own toll-free numbers by contacting their local telecommunications provider. The provider will be able to provide the necessary information and assistance to set up a toll-free number. You can also utilise our in-app or click-to-call service if you wish to provide global toll-free calling to customers.

It is important to note that businesses in Serbia must comply with the regulations set forth by the Regulatory Agency for Electronic Communications and Postal Services (RATEL). Businesses should familiarize themselves with these regulations before setting up a toll-free number.

Conclusion

Toll-free numbers are an important part of any business’s customer service strategy. In Serbia, toll-free numbers are becoming increasingly popular as businesses seek to provide customers with convenient and cost-effective ways to contact them. Calls to toll-free numbers in Serbia are free of charge for the caller, regardless of the network provider. Businesses in Serbia can get their own toll-free numbers by contacting their local telecommunications provider. It is important to note that businesses in Serbia must comply with the regulations set forth by the Regulatory Agency for Electronic Communications and Postal Services (RATEL).

For more information on toll-free numbers in Serbia, please visit the RATEL website at http://www.ratel.rs/.

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