Toll-free numbers are an essential part of doing business in Uganda. They allow customers to call businesses for free, which can help businesses build trust and increase customer satisfaction. In this article, we’ll cover how toll-free numbers work in Uganda, the associated charges, how they are billed for mobile users, and how businesses can get toll-free numbers in Uganda.
How do toll-free numbers work in Uganda?
Toll-free numbers are phone numbers that allow customers to call businesses for free. In Uganda, toll-free numbers are usually 8-digit numbers beginning with 0800. When a customer calls a toll-free number, the call is routed to the business’s landline or mobile phone, and the business pays for the call.
Are there any charges associated with calling toll-free numbers in Uganda?
No, there are no charges associated with calling toll-free numbers in Uganda. The business pays for the call, so the customer does not have to pay anything.
Are toll-free numbers universally free from all networks in Uganda?
Yes, toll-free numbers are universally free from all networks in Uganda. Customers can call toll-free numbers from any network without incurring any charges.
How are toll-free calls billed for mobile users in Uganda?
Toll-free calls are billed to the business that owns the toll-free number. The business pays for the call, so the customer does not have to pay anything.
Can toll-free numbers be accessed from Uganda?
Yes, toll-free numbers can be accessed from Uganda. Customers can call toll-free numbers from any network without incurring any charges.
How can businesses get toll-free numbers in Uganda?
Businesses in Uganda can get toll-free numbers from telecom providers. The Uganda Communications Commission (UCC) regulates the telecom industry in Uganda and provides a list of licensed telecom providers. Businesses can contact these providers to get a toll-free number. You can also utilise our in-app or click-to-call service if you wish to provide global toll-free calling to customers.
In conclusion, toll-free numbers are an essential part of doing business in Uganda. They allow customers to call businesses for free, which can help businesses build trust and increase customer satisfaction. Businesses in Uganda can get toll-free numbers from telecom providers, and customers can call toll-free numbers from any network without incurring any charges. For more information, please visit the Uganda Communications Commission (UCC) website.