Toll-free numbers are an important tool for businesses in Nigeria, allowing customers to call them without incurring any costs. In this article, we’ll explain how toll-free numbers work in Nigeria, the associated charges, and how businesses can get their own toll-free numbers.
How do toll-free numbers work in Nigeria?
Toll-free numbers are telephone numbers that allow customers to call businesses without incurring any costs. In Nigeria, toll-free numbers are typically 8-digit numbers beginning with 0800. Calls to these numbers are free for the caller, as the costs are covered by the business that owns the number.
Are there any charges associated with calling toll-free numbers in Nigeria?
No, calls to toll-free numbers in Nigeria are free for the caller. The business that owns the number pays for the cost of the call.
Are toll-free numbers universally free from all networks in Nigeria?
Yes, toll-free numbers are universally free from all networks in Nigeria. However, it is important to note that some mobile networks may charge for international calls to toll-free numbers.
How are toll-free calls billed for mobile users in Nigeria?
Toll-free calls are not billed for mobile users in Nigeria. As mentioned above, the costs of the call are covered by the business that owns the number.
Can toll-free numbers be accessed from Nigeria?
Yes, toll-free numbers can be accessed from Nigeria. However, it is important to note that some mobile networks may charge for international calls to toll-free numbers.
How can businesses get toll-free numbers in Nigeria?
Businesses in Nigeria can get toll-free numbers from their telecom providers. It is important to note that the Nigerian Communications Commission (NCC) regulates the use of toll-free numbers in Nigeria. Businesses must ensure that they comply with the regulations set out by the NCC before obtaining a toll-free number. You can also utilise our in-app or click-to-call service if you wish to provide global toll-free calling to customers.
Conclusion
Toll-free numbers are an important tool for businesses in Nigeria, allowing customers to call them without incurring any costs. Calls to toll-free numbers in Nigeria are free for the caller, as the costs are covered by the business that owns the number. Businesses in Nigeria can get toll-free numbers from their telecom providers, but must ensure that they comply with the regulations set out by the Nigerian Communications Commission (NCC).